Benefit Information

Employee Assistance Program

On This Page

The Employee Assistance Program (EAP) is free for you and your dependents through Reliance Standard and ACI Specialty Benefits. You don’t have to enroll, and it’s confidential.

Call when something’s weighing on you: stress, grief, a relationship problem, substance use, a legal question or money worries. A counselor answers live, any time of day, and can connect you with a local counselor or a resource specialist. The member portal and mobile app also have articles, webinars and podcasts on all kinds of well-being topics.

How to reach the EAP

Explore Your Benefits
Benefits Guide

Download your Employee Benefits guide PDF with all your latest benefit information.

Your Employee Assistance Program Carriers

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Reliance Standard Contact Info

Disability Insurance, Critical Illness Insurance, Accident Insurance, Employee Assistance Program, Life and AD&D Insurance
  • Claims and benefits (life, disability, accident, critical illness): 877-202-0055
  • File a disability, accident or critical illness claim: matrixabsence.com
  • Website: reliancestandard.com
  • EAP: 855-RSL-HELP (855-775-4357), text 858-224-2094, rsli@acieap.com
  • EAP online: mylifeexpert.com, company code RSLI859
  • Travel assistance: 800-456-3893 in the U.S., or call collect 603-328-1966 from anywhere

Employee Assistance Program Coverage Documents

There are no specific plan documents available for your Employee Assistance Program benefit. Everything you need to know is on this page and in your benefit guide.

Need Help?

Contact your Benefits Team

HR
Benefit Support

818-914-3986

benefits@libertycompany.com